Managing Invoices

Dear Parents, 

Thank you to everyone who has kept or brought their account up to date, your prompt payments and efficient management of your invoices is appreciated. There are a few changes being implemented to help make keeping track of invoices easier for some of you;

– An accounts assistant from Paperchase Taxation Ltd will be responsible for sending out the majority of invoices, reminders and statements of accounts from this email account:  Accounts@DreamworksAfterschoolClub.co.uk so please add it to your address books. Albert (senior accountant at Paperchase) will be supervising the transition while the assistants are being trained and for the time being Cheyenne will continue to manage ad hoc invoices. 
– Reminders will be sent out every seven days after the original invoice has been sent out until payment has been received. *Please note if you use childcare vouchers, it often takes longer for payments to be located and to reach the DAC bank account. 
– Statement of accounts will now be sent to those who fall into arrears but will also be available on request to everyone else. If you require receipts for payments please let us know.    
– Payment on collection is now available for those who attend on an ad hoc basis and prefer to manage their accounts on a ‘pay as you go’ basis or for those who are unable to stay on top of making payments once invoices have been received. 
– One invoice per month will now be sent out for boys who attend on a set day basis and who also come in ad hoc on occasion. 
– Although stated in the fee paying policy, late payment fees have not been applied until now. Late payment fees are now being added to all accounts that have an overdue balance. The fee paying policy is always on display at DAC and if you would like a copy sent to you, please let us know. 
– If your personal circumstances change and you experience difficulty in making payments, please speak to me directly or send me an email and we can arrange a time to discuss some options in confidence.    
– Any payments you make must match the amount on your invoice. If you feel an error has been made, please contact us – please do not pay what you think is correct as this makes reconciling payments extremely difficult.
– Please make sure we have up to date contact information / email addresses for you. If you would like more than one person / parent to receive an invoice please let us know and this can be arranged.

Finally, set day invoices for September will be sent out from the 13th of this month to allow time for everyone to confirm which days the boys will be at the schools’ clubs this term. After this time invoices will be sent out on or around the start of each month as usual so please make sure you have confirmed set days for the term by then. If you have any further enquiries please let me know. 

Regards,

Edith 
(m) 07962 368 094
(e) Edith@DreamworksAfterschoolClub.co.uk